Job And Vacancy As Retail Manager AT DHL; Lowongan Kerja Terbaru

DHL is the global market leader of the international express and logistic industry. Through its international network linking more than 220 countries and territories worldwide, DHL, as part of the Deutsche Post World Net Group, is dedicated to offering customers fast, reliable, responsive and cost-effective express delivery, transport and logistics solutions.

DHL Express has been operating in Indonesia since 1973. Beginning in 1982, DHL's operations in Indonesia have been carried out by PT. Birotika Semesta. Today, PT Birotika Semesta/DHL Express is the largest air express company in Indonesia, with 90 outlets, 740 employees and is supported by a fleet of 300 vans equipped with radio communications. DHL Express not only delivers documents, packages and freight, but also provides value-added services to its customers through a variety of logistic solutions.
Retail Manager
(Jakarta Raya - Jakarta)


* Retail Business Strategy : Study the Cash customers profile and analyse competitive landscape. Conduct feasibility study where appropriate. Develop an Express Centre strategy for the cash market. Develop a winning and viable retail business strategy for the country

* Implementation of Retail Strategy: Develop strategy implementation plan(s), detailing key objectives, tasks, timelines and budgets. Identify and negotiate with retailers who have a large presence, no. of outlets or network of customers nationwide (eg. National convenience store chains, office goods delivery companies, etc). In consultation with Marketing and Operations, construct a network of express centres with strong DHL branding.

* Retail Operations : Establish, operate and maintain an efficient retail operating system (people, process and system) to maximise and sustain a steady revenue stream from express centres. Continuously improve, refresh and revitalise products and services to meet changing customer needs. Working jointly with Marketing, develop creative and impactful products, services and programmes to grow the retail business

* Performance Monitoring, Improvement & Reporting: Monitor business performance on a periodic basis. Analyse business trends, trading patterns and customer profiles. Develop proactive and reactive strategies and tactics to deal with issues and problems. Compile monthly reports detailing service standards and performance of the retail business segment


* Educated to tertiary level, preferably with degree in Business Management or a commercially oriented subject (eg MBA, Commercial, etc)
* A minimum of 5 years’ strategic planning experience in consumer marketing.
* Experience in sales and sales process.
* Knowledge and understanding of the Retail trade from a service perspective.
* Comprehensive knowledge of air express industry.
* Strong negotiation skills.
* Strong English (written and spoken) comprehension and communication are essential.

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